Terms +Conditions
1. Business Details:
Terms and Conditions for Zenith Autolab LLC
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● Business Name: Zenith Autolab LLC
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● Address: 1220 Satterwhite rd Buda Texas
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● Contact Information:
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○ Phone: 713.997.9599
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○ Email: arshan@luminessair.com
2. Description of Services:
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● Zenith Autolab LLC offers the following services:
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○ Full vehicle wraps
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○ Partial graphics
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○ Custom designs
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○ Window tinting
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○ Paint protection film
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● Exclusions: We do not handle body modifications or performance upgrades for vehicles.
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3. Pricing and Payment Terms:
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● Pricing:
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○ Pricing is determined based on the type of vehicle, complexity of the job, and type of
material used.
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○ All initial quotes are estimates based on the square footage of the vehicle and labor costs.
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○ Final price may exceed the initial quote if labor takes longer than expected.
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● Accepted Payment Methods:
○ All major credit cards, checks, wires, PayPal, Venmo, Zelle.
● Payment Schedule:
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○ A non-refundable deposit of $500 is required to hold the customer's spot and order
necessary materials.
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○ The balance, after the $500 deposit, is due upon pickup of the vehicle.
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○ Final payment releases the vehicle to the owner and releases Zenith Autolab LLC from
any further liability related to the vehicle or the wrap. Customers are advised to inspect the vehicle in detail before making the final payment.
4. Refund Policy:
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● Once a vehicle leaves a Zenith Autolab LLC location, we are unable to issue a full refund for the wrap.
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● If issues arise due to improper bonding of the adhesive to the vehicle, customers have 14 days to contact Zenith Autolab LLC for assessment or re-wrapping of the specific panel.
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● If customers are unable to return to Zenith Autolab LLC, they are eligible for a refund of the initial $500 deposit.
● We stress that customers make note of any imperfections before making the final payment. 5. Booking and Cancellation:
● Booking:
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○ Zenith Autolab LLC operates on an appointment-only basis.
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○ Bookings can be made by calling 713.997.9599 or emailing info@zenithautolab.com.
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○ Bookings are only confirmed after receipt of the deposit.
● Cancellation:
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○ Cancellations must be made at least 48 hours before the scheduled vehicle intake to avoid
losing the deposit.
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○ Rescheduling is allowed if notice is given at least 48 hours before the appointment.
6. Customer Responsibilities:
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● Customers must ensure their vehicle is clean and free of personal items before bringing it in for service.
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● After the wrap is applied, customers must follow the provided care instructions to maintain the wrap's quality.
7. Warranty and Liability:
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● Warranty details for the wrap (e.g., duration, coverage) will be provided separately.
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● Zenith Autolab LLC is not liable for any damage to the vehicle, issues with the paint, or other
problems not directly related to the wrap application.
8. Privacy and Data Protection:
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● Customer data will be used solely for the purpose of providing our services and will be protected in accordance with applicable data protection laws.
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● We do not share customer data with third parties without explicit consent.
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9. Dispute Resolution:
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● Any disputes arising from these terms and conditions will be handled in accordance with the laws of the state where Zenith Autolab LLC is registered.
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● Customers agree to attempt to resolve any disputes informally before resorting to legal action. 10. Other Provisions:
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● Zenith Autolab LLC reserves the right to amend these terms and conditions at any time.
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● In the event of unforeseen circumstances (force majeure), Zenith Autolab LLC is not liable for
any delays or inability to fulfill our services.
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● These terms and conditions constitute the entire agreement between Zenith Autolab LLC and the
customer.